For geriatric care managers
A clinician you can introduce by first name.
For Aging Life Care managers and private care management practices.
What you’re seeing
Your client’s family hired you because they wanted someone who calls back. When the need is behavioral health, you need the same thing from us: a real person, a quick start, and updates you can actually use.
How Haven fits
One named contact for your practice. Care by phone from wherever your client is. With your client’s consent, plain-language updates to you and to the family, at the cadence you ask for.
Can you coordinate with my client’s other clinicians?
With your client’s consent, yes.
What happens after you connect someone
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You send their details: secure form, phone, or fax.
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We call the person, with their consent, and have an unhurried first conversation. A regular phone works fine.
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We review their coverage and match them with a licensed clinician who has experience working with older adults.
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We confirm back to you that we’ve connected, and with the person’s permission, keep you informed as care proceeds.
What we send back
Confirmation that we reached the person. With their consent, a brief intake summary in plain language and periodic updates at a cadence you ask for.
How to connect someone with Haven
Use the secure form, call (914) 488-9272. Tell us whether the person knows to expect our call.